FAQ's
Frequently Asked Questions & Answers
In the interests of getting the most from your air conditioning systems, and educating our customers, Brisvegas Air Services is proud to present this collection of recent questions we’ve been asked and our subsequent answers.
WHY DOESN’T MY AIR CONDITIONER START STRAIGHT AWAY?
This usually only happens in winter when the unit is in heating mode. What happens is the air conditioner first checks the temperature of the refrigerant (Freon) which is often in liquid form when it’s colder. The lower the outside temperature, the longer it takes for the unit to start up.
WHY IS STEAM COMING OUT OF MY AIR CONDITIONER?
This is normal. It is simply the cool air meeting hot humid air and forming water vapour.
WHY IS WATER DRIPPING FROM THE EXTERNAL UNIT?
Relax. This is simply normal condensation. If Brisvegasair Services fitted the unit, no doubt they would have channelled this water to a drain or garden bed.
WHY IS THERE AN UNPLEASANT SMELL EMANATING FROM MY AIR CON UNIT?
The usual reason is that due to lack of regular maintenance, mould and mildew has accumulated inside. However, it could also be a deceased Gecko or similar. Call Brisvegasair and we will investigate.
CAN I COOL OR HEAT TWO ROOMS WITH ONE AIR-CONDITIONER?
Not really, not unless you have a multi-split system sharing one external unit. Perhaps it would partially work if there were a connecting door, but even this is not ideal as hot air will be trapped above the doorway and the airflow will be restricted.
WOULD YOU RECOMMEND SECOND HAND AIR CONDITIONERS?
Definitely not. In most cases the units are between 5 and 8 years old and may now be obsolete. The filters will be worn and/or dirty and parts will be difficult (ie expensive) to find. For total peace of mind, it is much better to buy new air conditioners and take advantage of manufacturers’ warranties of up to 5 years.
SHOULD THE FAN SPEED ALWAYS BE ON HIGH?
Only on hot dry days and nights. However when the weather is particularly humid, you should set the fan speed on low for increased comfort. This will help to remove more moisture from the air and actually make your home cooler.
WILL PUTTING THE AIR CON ON A LOWER SETTING THAN NORMAL COOL MY HOUSE FASTER?
Unfortunately no. Furthermore, if you forget to reset it in time, it may lead to added expense.
HOW CAN I MAKE MY AIR CONDITIONING WORK MORE EFFICIENTLY?
Try the “organic” approach. Do things like add curtains, blinds, etc to windows facing east and west, and if possible, delay heat-generating activities, such as cooking & baking, until the evening on hot days.
IS DUST A PROBLEM IN AIR CONDITIONERS?
Yes. Dust and dirt build-up on the indoor coil is the single most common cause of poor efficiency in air conditioning systems.
WHY DOES MY AIR CONDITIONER GET SO DUSTY?
The indoor coil in your air conditioner acts as a magnet for dust because it is constantly wet during the cooling season.
If you have any further questions about air conditioning systems, Brisvegas Air Services would be delighted to answer them. Simply call us on 0433 660 609 or send us an email at info@brisvegasair.com.au. Alternatively just contact us.


